Forpak technical support and extra maintenance services for your food packaging equipment
The global food industry has some of the most rigorous safety standards compared to most other types of production. Not only do these standards and regulations apply to the product, equipment, and factory practices, but also to the shipping, storage, distribution, and other business processes. Down to particulars like the shelf life of packaging materials, the food industry imposes requirements and sets standards meant to protect the consumer, the manufacturer, and the planet. While these regulations are strict, they are critical for a reliable, safe, and sustainable industry that can feed the world. A large part of the food industry that can make or break safety standards is the packaging process. Food products are harvested and distributed on a wide-scale global network for today’s cosmopolitan, internationalized consumers. Packing such a range of food items for shipping and storage in all kinds of climates is a challenge that packaging engineers and food processing facilities have met in many ways. With our own engineers and packing experts, Forpak works with facilities in the bakery, pizza, and meat industries to provide innovative solutions to the world’s food packaging equipment obstacles.
FORPAK FOOD PACKAGING EQUIPMENT
Forpak food packaging equipment designs are unique systems for the full factory automation of several conveyor steps, including transfers, stacking, sorting, laning, reject systems, and more. We also work with clients to tailor custom designs that meet their facility needs. All our designs can be integrated seamlessly into existing production lines with limited downtime in customer schedules.
INSTALLATION AND MAINTENANCE
To make the installation and maintenance process as fast and reliable as possible, Forpak technicians provide complete technical support in addition to our new preventative maintenance benefits program.
TECHNICAL SUPPORT
Our technical support starts with the installation and start-up of your new equipment. Forpak equipment can be installed in any production line, but with our own technicians in the facilities with exactly the right tools, knowledge, and experience, your equipment can be quickly and perfectly integrated. Our service technicians will perform the installation and new equipment start-up process. We also offer Machine Operator Training for our equipment to any of your staff members.
WARRANTY
With ongoing technical support, Forpak customers will benefit from a 12-month parts warranty, spare parts packages, and 95% of all parts available for same-day shipping. Our tech staff is available for phone support during all business hours, but we also provide on-site support with certified Forpak technicians. We work with customers to schedule all the necessary upgrades, parts replacement, and preventative maintenance through our brand new support program.
PREVENTIVE MAINTENANCE
Our preventative maintenance program is designed to support Forpak customers with comprehensive care. Customers benefit from discounts, personalized maintenance, and optimized scheduling, and they can also expect a significant increase in equipment longevity and a reduction of repair downtime.
To learn more about our preventative maintenance program and technical support for our food packaging equipment, contact Forpak at (952) 491-6975 or support@forpak.com. Request more information online or request a quote to get started with us today.